Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

FREE DELIVERY OF MACHINES AND PACKAGES (AND ADDITIONAL SUPPLIES)

• Metro Manila, Bacoor (Cavite), Imus City (Cavite) and San Pedro (Laguna) only

DELIVERY OF MACHINES AND PACKAGES (AND ADDITIONAL SUPPLIES)

• Delivery charge paid for by the customer in advance
• Delivery charge depends on delivery address

FREE DELIVERY OF SUPPLIES

• Subject to minimum order of premix powder depending on the delivery address:
• Paranaque/Las Pinas/Taguig/Muntinlupa/Bacoor (Cavite) - 25 kgs
• Pasay/Makati/Imus City (Cavite)/San Pedro (Laguna) - 50 kgs
• Caloocan/Malabon/Pasig/Quezon/Manila/Mandaluyong/Valenzuela/Marikina/Navotas/Pateros/Binan (Laguna)/Sta. Rosa (Laguna)/Dasmarinas (Cavite)/Gen Trias (Cavite)/Cavite City/Noveleta (Cavite)/Kawit (Cavite) - 100 kgs

GRAB/LALAMOVE

• Areas serviceable by Grab/Lalamove from Paranaque only
• Delivery charge paid for by the customer upon delivery
• NO minimum order
• There may be limitations to the size and weight of order depending on the type of vehicle availed of

FREE DELIVERY TO BUS TERMINAL

• Areas reachable by bus from Metro Manila only
• Available for supplies only; Not available for machines and packages
• Shipping charge paid for by the customer in advance (credit system)
• Subject to a minimum order of premix powder depending on location of bus terminal:
• Alabang Bus Terminal - 25 kgs
• Pasay Bus Terminal - 50 kgs
• Cubao Bus Terminal - 100 kgs

 FREE DELIVERY TO NAIA

• Shipping/delivery from the airport paid for by the customer
• NO minimum order for machines and packages (and additional supplies); Subject to a minimum order of 25 kgs of premix powder for supplies

 FREE DELIVERY TO MANILA PIER

• Shipping/delivery from the pier paid for by the customer
• NO minimum order for machines and packages (and additional supplies); Subject to a minimum order of 100 kgs of premix powder for supplies

AIR OR SEA FREIGHT

• Areas serviceable by air or sea freight from Metro Manila only; Pick-up at our Paranaque branch
• Shipping charge paid for by the customer upon delivery
• NO minimum order

Please note that for all options, delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Judea Enterprises is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.